Risk Management Platform Ideas

Incident Note notification email

Users can send email notifications to any address regarding a note entered in the Claim Diary tab of an incident. That notification email is devoid of any referential information and states "If you wish to contact the sender, please contact your administrator." even though recipients are not restricted to platform users.

Suggestions:

  1. Update footer to reference Company and Contact
  2. Reference the Company, Site, and Incident ID in the notification
  3. Quote the note instead of making it the full body of the email
  4. Include Company name in Sender
  • Guest
  • Apr 25 2017
  • Future consideration
  • Attach files