Risk Management Platform Ideas

COI Import - Failed Import Notification

Currently the OCR for the COI import feature will notify that an email will be sent. I have a few certificates that are not recognized by the OCR process even though they show they will be imported. If the system encounters a problem there should be an email with information on the error or something communicating that the certificate failed to be imported. Currently there is nothing received for errors.

  • Guest
  • Jun 8 2021
  • Needs review
Reporting Customer OneGroup
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  • Guest commented
    September 21, 2021 16:25

    This is something that a lot of clients are asking for. When importing certs it would be nice to know that they failed the import. Currently you get no notification and it is frustrating.