Currently we have multiple clients who have had issues with submitting the North Dakota First Report of Injury through Incident Track. Specifically, when this form is submitted through Incident Track to North Dakota Workers Comp, the created form does not have an option to include the employer signature, job title and date. Those fields are currently appear as blank when the form is created and sent. The signature/job title/date are key pieces that are needed in order for North Dakota Worker's Comp to accept the claim. With those fields blank, a submitted claim results in a delayed letter getting mailed back to the client asking them to add their signature/job title/date and return to them via fax or mail. This puts a significant delay into the process and requires multiple additional steps, which defeats the purpose of Incident Track and its "one stop shop" functionality. We would like to have the ability to add these fields (or have them added) for the North Dakota First Report of Injury template in Incident Track. I've attached a snippet of what fields I'm talking about as well. Please let me know if this is possible and if you have any additional questions. Unfortunately this has created a number of problems for our North Dakota clients so we would definitely appreciate a resolution if at all possible. Thank you.
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| Reporting Customer | Dawson Insurance/Marsh & McLennan |
