Client suggestion for an enhancement to the system. For large clients were multiple people may be entering/submitting claims, it would be very helpful and efficient if a column showed on this screen, right next to the occurrence date, that a claim was submitted so everyone touching Incident Track would know.
Reporting Customer | Shawna Neilson |
This would be very useful for clients... and for us as brokers as well. The current process of having to check the email log for activity to indicate that the claim was submitted is clunky and does not inspire confidence that the information has been sent outside the RMC.