Why is it useful? It would allow for easily identifiable results when multiple attachments are added to an individual and/or incident.
Who will it benefit? Any user looking to quickly and efficiently find information.
How should it work? Users should be able to add attachments - like they can now - but also have the option to create a folder. When this option is chosen, they can add all of the necessary attachments into an organized structure. For example, all email attachments go into the "Email Correspondence" folder and all photo attachments go into a "Photos" folder. Currently, all attachments are just dumped under the individual/incident and you must name the attachment how you plan to see categorize it in the tool.
Reporting Customer | Traffic Control Specialists, LLC - Niki Zahrt - niki@tcspecialists.net - 574-806-4537 |