Risk Management Platform Ideas

Ask the Expert : Forward

HG users can forward sample responses from Succeed. When they do so from the ATE page in HGA:

  1. Note that forwarded replies are not displayed until the page is refreshed
  2. Note that forwarded replies are displayed as a separate message when forwarded
  3. Note that the Forward link is still active after the response has been forwarded

Suggest to:

  1. Do not duplicate forwarded responses
  2. Do the following when a sample response is forwarded:
    1. Deactivate the Forward link
    2. Change response text highlighting from yellow to green
    3. Change the Responder from Succeed to the logged-in user
    4. Remove the (Sample Response) disclaimer
  • Guest
  • Dec 5 2016
  • Future consideration
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